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  • 營運政策 | Mojito

    營運政策 ​ ​ 第1條 基本營運政策 ​ 甲.本營運政策是(株)Mojitogames(以下稱「公司」)針對在提供通訊相關服務(以下稱「服務」)予使用者時可能發生的各種問題,為採取統一的處理方式,而明確記載公司和遊戲使用者需遵守之事項的內部規定。 乙.公司將以本營運政策為標準,處理使用者的申訴,並且透過制裁可能妨礙使用者享受遊戲的各種行為,來維護遊戲內的秩序,盡力保護遊戲使用者享受遊戲的權利。 丙.為保證最佳遊戲營運狀態,公司可能會時常變更營運政策,變更內容將會公告於公司網站、各遊戲的官方網站進行公告。 使用者需確認公告內容,以避免在遊戲過程中損害自身權益。 丁.若確定遊戲使用者有違反營運政策之情事,將根據情況的嚴重性,採取限制網頁連線、限制遊戲連線等措施,若使用者認為該措施不恰當,請依循正常的渠道提出修正要求。 戊.本營運政策未明載之事項,將依照「Mojitogames使用條款」、相關法令以及一般社會共識進行裁決、處理。 ​ 第2條 名稱相關政策 ​ 甲.名稱為與遊戲相關之網站或遊戲中使用的各種角色/暱稱、公會等由使用者自行選擇的所有名稱。 乙.遊戲使用者雖可自由選擇名稱,但若所選擇之名稱符合下述情況時,將採取適當措施,以維護健全的遊戲環境與保護遊戲使用者。 若遊戲使用者使用符合以下情況之名稱,公司可在未經事前告知的情況下,依照本營運政策的規定進行裁罰,或直接變更、刪除該名稱。 ※即使非下述之情況,但若對遊戲環境帶來影響時,也可能會對您服務的使用帶來負面影響。 1.可能會被誤認或冒充公司職員的名稱。 2.貶低特定國籍、人種、宗教、民族、性別、身心障礙的名稱。 3.包括煽情的、淫亂的、過度粗俗的字眼,會造成他人不快的名稱。 4.具反社會傾向或違反相關法令的名稱。 5.有可能侵害其他第三方商標權、著作權的名稱。 6.認定可能有進行現金、貨品交易或帳號交易等不法意圖之名稱。 7.辱罵、誹謗他人的名稱。 8.廣告或宣傳特定對象的名稱。 9.其他公司判斷有改名必要的名稱。 丙.為保護遊戲使用者享受遊戲的權利,希望若有遊戲使用者發現符合上述情形之名稱,能基於保護個人遊戲權益向公司提出檢舉,公司將會依照合理且客觀的判斷來變更該名稱。 ​ ​ 第3條 濫用系統(漏洞)錯誤或不法程式的相關政策 ​ 甲.遊戲使用者在遊戲過程中,若發現系統錯誤或漏洞時,不應濫用或告知其他遊戲使用者,應在發現當下即刻通報公司。 若因濫用 系統錯誤或漏洞,或將其告知其他遊戲使用者,進而妨礙或剝奪原本透過遊戲公平競爭所能感受的喜悅與成就感時,公司將採取強硬措施,並可在未經事前告知下,限制使用者進行遊戲,請多加留意。 乙.遊戲使用者有符合下述之行為時,根據營運政策,可能會使自身權益受到損害。 1.發現遊戲漏洞卻不告知遊戲經營者,而是將漏洞內容與使用方式告知其他使用者。 2.任意操縱遊戲資料或遊戲時間,以獲取不當利益或破壞遊戲平衡。 3.惡意開發、使用、散布各種外掛或非法APP。 4.重置、入侵遊戲或使用非法程式,在遊戲內製造有害漏洞或引發遊戲錯誤。 5.任意變造遊戲內的資源,在遊戲內製造有害漏洞,或引發遊戲錯誤。 6.入侵遊戲、使用非法帳戶等不正當方式進行現金加值者。 丙.因違反上述事項而受裁罰的使用者,將列入內部黑名單進行管理,未來若再成為受裁罰之對象,將會加重處罰。 ※若確認在遊戲內以不正常的方法生產、取得付費/免費貨幣、經驗值、道具時,將回收或扣除付費/免費貨幣、經驗值、道具等。 第4條 遊戲使用者的權利與義務 ​ 甲.遊戲使用者的權利 1.遊戲使用者可透過以下方法,向公司提出與遊戲相關之疑問、建議與要求。 2.提交方式 - 在線 諮詢 [客服中心 1:1諮詢:常設] - E-mail:support@mojitogames.com 3.遊戲使用者的遊戲權益因其他使用者而受影響時,可將該情況回報公司,並要求依照營運政策進行處理。 4.若遊戲使用者認為在遊戲過程中,受到公司不當待遇或因公司而蒙受損失時,可針對該情況向公司提出異議。 5.公司將盡快且誠實地回應遊戲使用者的疑問、建議、要求與異議。但可能會因業務量等問題,而導致回應或處理時間較為延遲,還請見諒。 6.若因「服務」內在/外在因素而發生不正常或意外的情況,從而導致難以提供暢通「服務」時,部分或整個「服務」可能會受到限制。 乙.遊戲使用者的義務 1.遊戲使用者必須尊重共同參與遊戲的其他使用者的權利。這是遊戲使用者之間為打造健全遊戲文化環境所做的約定。 2.遊戲使用者須注意不應做出違反遊戲服務內相關法令的言行舉止。 3.遊戲使用者不得誹謗特定國籍、人種、宗教、民族、性別、身心障礙,或是以反社會、違法為目的,而進行的集體行動。 4.遊戲使用者不該使用會影響遊戲的非法軟體或硬體設備。 5.遊戲使用者不該進行以商業為目的的廣告或宣傳行為。 6.遊戲使用者不得使用髒話、粗俗字眼、黑話等非正式的語言,也不該做性暗示、性的描寫等會造成其他使用者不愉快的行為。 7.遊戲使用者不得做出違反一般常識或社會共識的不正常行為。 8.遊戲使用者有義務盡力保護自己的遊戲帳號安全。 ​ 第5條 詐騙與現金交易相關政策 ​ 甲.有關詐騙行為的政策 1.詐騙行為是指利用遊戲內的系統(聊天、交易、郵件、私訊、送禮等)欺騙其他使用者,從而獲得不當利益,造成其他使用者權益受損的行為。此類行為不僅會破壞遊戲內的秩序,剝奪共同享受遊戲的樂趣,而且按照法律還有可能得到處罰。針對會對其他使用者造成影響的詐騙行為,公司將採取嚴厲的處置。 乙.有關現金交易的政策 1.遊戲內所有角色、道具、遊戲貨幣等資料,都如服務條款中所述是屬於公司的資產,遊戲使用者僅具有使用權。遊戲使用者可在遊戲內透過官方認可的系統,和其他使用者進行道具、遊戲貨幣的買賣與交換。 2.不允許拿透過系統錯誤、漏洞或非法軟體獲取之道具、遊戲貨幣進行現金交易,當有經客觀認定的現金交易事實,或名稱、留言被認定有現金交易意圖,以及聊天內容試圖探討與公司無關,僅以個人利益為主的商業廣告,或與之類似的行為時,遊戲權益將可能受限。 3.有關現金交易的政策也適用於除了現金之外,其他具有資產價值的貨品,或遊戲角色、道具、遊戲貨幣等的交換行為。 4.擁有該帳號使用權的遊戲使用者,應負起因現金交易而導致的損失與責任。 ​ 第6條 不文明行為相關政策 ​ 甲.遊戲是遊戲使用者與其他遊戲使用者共同參與的活動,因此不允許在遊戲內從事任何不文明的行為。不文明行為是指妨礙其他遊戲使用者進行遊戲,或是在遊戲相關之網站與社群上,發生客觀認定會造成他人不愉快,或可能讓他人感到不愉快之言行。 乙.公司會持續監管遊戲相關之網站的留言板或社群,即時刪除、隱藏,以避免不雅文字或圖片曝光。若發現公司未能即時刪除之不雅或圖片時,請透過公司指定方式(客服中心1:1諮詢)提出檢舉,公司將會盡力採取必要之措施。 ​ 第7條 取消付款政策 ​ 甲. 遊戲使用者已付款的款項,除公司另外通知或公司故意、公司有重大過失的狀況外,一律不予以退款。在遊戲使用者所利用的電信服務及網路服務發生的連線中斷及缺陷而造成無法使用遊戲服務的狀況亦同無法退款。 乙.若未成年者未經法定代理人同意便付款時,可由購買者本人或法定代理人提出取消付款之申請。但若未成年者購買付費服務時,已獲得法定代理人的同意,或是使用者假冒未成年人提出申請時,將無法取消。 付費服務購買者是否為未成年人,將以終端機、該結帳方式的付款人等紀錄為依據進行判定,必要時可要求未成年人與法定代理人提供證明文件。 ​ ​ 第8條 限制使用政策 ​ 甲.遊戲使用者在遊戲過程中,若做出違反公司條款、本營運政策與相關法令,或違反善良風俗等其他社會秩序的行為時,公司將盡速做出回應,並為保護其他善良的遊戲使用者而採取適當措施。另外,為建立遊戲使用者之間健全的聊天文化,有違規情事之使用者的遊戲連線或聊天功能可能受限,依照以下裁罰標準表中規定的標準,違規使用者所使用之所有服務,或是與遊戲相關之官方網站、公司網站、社群頁面的利用都將可能受限。 但,公司將以該行為的目的、事實真相、因果關係、受害的嚴重性、對遊戲造成的影響、違規者本身的紀錄等為依據,做出客觀且合理的判斷。,並盡力誠實回應遊戲使用者提出的異議。 乙.使用裁罰標準: ​ ※依據影響遊戲的程度與重複執行的次數,限制遊戲連線的時間和方法會有所不同。 ※「警告」是指遊戲經營者的警告訊息,會以郵件與訊息告知,並禁止聊天、強制結束遊戲,或採取其他限制等措施,即便使用者尚未確認該警告訊息,但警告訊息一經發出即視為已獲得警告。 ※若相同情事重複發生,限制使用的時間與範圍將會擴大。 ※如發現有使用非法程式、盜用帳號(ID)與洩漏個人資訊等違反現行法令之行為時,遊戲使用可能會受到限制,並會依據相關法令進行處罰。 ※濫用系統(漏洞)與不正常遊戲(濫用)時,所獲得之不當利益(遊戲內財物、經驗值等)將會回收或扣除,無法回收時將會回收同等價值之財物。 ※透過濫用公司與網路商店所有程序,直接或間接獲得的道具、財物、經驗值將會被回收刪除,若該所得已轉移或毀損而難以回收時,則可能會採取刪除角色或將資料初始化等處置。 ※以營利為目的,透過個人或大量ID,或是有組織性地濫用公司與網路商店之程序時,將會採取法律措施。 ※因違反營運政策之行為,而遭到限制遊戲連線時,會被排除在參與比賽或活動的名單之外。 ※限制連線期間將無法進入遊戲,因此所造成之後果,公司概不負責。 丙.若想對連線受限問題提出異議或了解受限之事由時,可經由網站上的1:1諮詢信箱(support@mojitogames.com),或是透過客服中心的1:1諮詢進行詢問。但是,自限制連線日起的一個月後,便將不再保留當初用來作出判決的依據資料,故超過資料的保存期限後將無法提出異議申請。 ​ 第9條 復原條款 ​ 甲.若道具、遊戲貨幣的損失、變動皆應歸咎於公司,或是因為遊戲技術的錯誤所導致此情況發生時,公司會盡最大努力使其恢復原狀。 但遊戲使用者申報遺失之道具、遊戲貨幣等,其實並未為使用者所擁有,或是無法透過數據客觀判定該筆損失時,將無法提供協助。 乙.若因遊戲使用者的疏忽、故意、過失,或明載於使用條款與本營運政策等公司已盡到告知義務,但卻因使用者個人未熟讀內容而發生之道具、遊戲貨幣之損失、變動時,公司將無法提供幫助。 丙.以下列出提出復原申請時,遊戲使用者所需注意之事項。務必確認注意事項,提出復原申請時才不會造成權益損害,請各位多加留意。 1.若確認提交之復原申請為偽造之情事時,則將可能遭受遊戲連線受限等處罰。 2.復原申請僅限遊戲發生問題之遊戲使用者本人提出申請,由第三方提出之申請將不被受理。 3.道具、遊戲貨幣的復原申請,最晚務必於道具、遊戲貨幣等損失、變動日起7天內提出申請,經過7天之後將無法確認內容真偽,故無法進行復原處理。 4.正常提交的復原申請,將依照提交申請的順序依序進行處理。 ​ 第10條 投訴處理與諮詢政策 ​ 甲.與遊戲相關之疑問、漏洞、建議事項等諮詢,請透過網站1:1諮詢郵件(support@mojitogames.com )、遊戲內客服中心1:1諮詢提出申請,受理後我們將盡快為您處理。 乙.公司謹記遊戲使用者的建議,就是公司繼續發展、開發更有趣更愉快的遊戲、提供更優良服務的基礎,為此,公司會認真對待使用者的意見,並盡力和使用者進行溝通。 丙.公司的原則為不介入使用者私下的紛爭。 但,若公司認定使用者間的紛爭,是與遊戲營運相關之重大事項時(破壞遊戲秩序與違反現行法律、危害公共秩序及善良風俗之行為等),將以本營運政策規定之內容為標準進行仲裁並加以處罰。 本營運政策致力於透過遊戲服務,讓所有遊戲使用者能感受到樂趣,在此也真誠希望遊戲使用者能夠熟知本營運政策的內容,以避免在遊戲時造成不便或使個人權益受到損害。 ​ 第11條 個人資訊管理 ​ 甲.遊戲使用者須為本人所使用的帳號(ID)負起一切責任。 遊戲使用者和他人共享自己的個人資訊或帳號(ID),或以不正當的方法轉讓、買賣時,「公司」將不會承認此行為,由此所引發的所有問題(詐騙、帳號(ID)盜用)等),「公司」將無法提供保護。 乙.遊戲使用者試圖以現金、貨品交易帳號(ID)、角色、財物、道具時,將會在無預警的情況下遭到停權。由此所引發的問題,公司將無法提供幫助。 丙.遊戲使用者使用的帳號(ID)之密碼需定期更換,以保護個人資訊,防止他人盜用或從事不法行為。 丁.為防止透過申請相似的角色名稱、謊稱為GM,或利用交情進行詐騙等,望各位使用者在進行交易、轉移財物或道具時多加留意。因個人疏失而導致之詐騙損失,公司將無法提供幫助。 附則 ​ 本營運政策自2020年1月14日起開始實行。

  • policy | Mojito

    Operation Policy ​ Article 1 (Basic Operation Policy) a. This Operation Policy is a set of internal regulations to be collectively observed between Mojitogames Co., Ltd. (“Mojitogames”) and users in order to regularly cope with possible contingencies concerning the provision of mobile services (“the Service”). b. In accordance with this Operation Policy, Mojitogames will devote itself to the maintenance of order within the game and the protection of the user right for enjoyable game play by effectively dealing with complaints while strictly regulating any action that may interfere with game play. c. Mojitogames may periodically amend this Operation Policy partly or wholly for the promotion of optimal game play. In such case, Mojitogames will post relevant notices on the Mojitogames website, the brand website of each game. Users shall periodically check notices lest they incur a problem or disadvantage during Service use. d. If a user is found to engage in any action not compliant with this Operation Policy, Mojitogames may restrict the user’s right to access the Mojitogames website or game services. The user may ask for reconsideration of such action upon objection. e. Matters not covered by this Operation Policy will be judged and handled in accordance with law of Republic of Korea and Mojitogames terms of service. ​ ​ ​ Article 2 (Name Policy) a. As used herein, “names” refers to names selected by users including nicknames or names of characters or guilds used on a site or game. b. Users may select names freely; however, Mojitogames may exercise necessary measures if a name corresponds to one of the following categories in order to maintain an optimal game environment and protect users. The aforementioned “necessary measures” include game restriction, name alteration, or deletion in accordance with this Operation Policy without notification to the user. ※ Even if the case does not correspond to any of the following, a user may incur service restrictions if a name has a negative impact on the game environment. 1. A name that may be confused or even impersonate the name of a Mojitogames employee; 2. A name that may devalue a specific country, race, religion, gender, or the impaired; 3. A name that may sound lewd, vulgar, or unpleasant to others; 4. A name that is anti-social or prohibited by law; 5. A name that may infringe on a trademark or intellectual property right; 6. A name judged to be associated with illegal acts such as monetary or account transactions; 7. A name advocating the insulting or slandering of others; 8. A name intended to advertise or promote a specific person, product or business; 9. A name that may be judged to be inappropriate. c. Users are suggested to report a name corresponding to the foregoing conditions while using the Service in order to protect their right for enjoyable game play. Mojitogames may conduct name alterations based on rational, objective judgement. ​ ​ ​ Article 3 (System Error, Bugs, and Illegal Programs) a. Users shall not negatively manipulate a system error or bug incurred during game play and are required to report such instances immediately. The act stated in the previous provision will be strictly dealt with, resulting in user restriction without warning, as such acts are considered to disrupt fair game play. b. Mojitogames may put restrictions on users engaging in any of the following acts based on the following Operation Policy: 1. Abusive behavior, such as exploiting program bugs, design flaws, without reporting and informing other users of such abnormal way to play the game; 2. Attempt to gain benefit or disrupt fair game play by manipulating game data or game play time 3. Ill-intentioned development, use, and distribution of hacked or illegal applications; 4. Creating a harmful bug within a game through routing or hacking, using an illegal program, or implanting a cause for potential game error; 5. Creating a harmful bug within a game or implanting a cause for potential game error by manipulating resources within the game without permission; 6. Refilling game cash through unconventional methods such as hacking or illegal payment; c. Users in violation of the terms above may be subject to more severe punishment for future violations. ※ Mojitogames may recollect or reduce paid-for or free goods, experience, or items created or obtained through inappropriate game play. ​ ​ ​ Article 4 (Users’ Rights and Obligations) a. User rights 1. Users may make game-related inquiries, suggestions, or requests via the following: 2. Making a request - 24-hour online customer support - Email: support@mojitogames.com 3. Where a user suffers loss and/or damage due to another user in the course of game play, remedial steps may be requested under this Operation Policy. 4. User may object to any unfair treatment deemed or damages incurred during Service use. 5. Mojitogames strives to provide prompt and attentive response to user inquiries, suggestions, requests, or objections; however, such practice may require additional waiting time for users in the queue. 6. Mojitogames may limit our Service partly or wholly where there is a problem occurring due to an internal or external factor disrupting game play. b. User obligations Users shall observe the following: 1. Respect other users’ rights and strive to create healthy game environment; 2. Be careful not to engage in an act running afoul of the law; 3. Refrain from engaging in coordinated action with others for the purpose of committing slanderous, anti-social, or unlawful acts toward a specific nationality, race, religion, ethnicity, gender, or the impaired; 4. Refrain from the use of illegal software or hardware that may have an impact on a game; 5. Refrain from engaging in commercial advertisement or promotions; 6. Refrain from the use of offensive, vulgar, vile words, or sexual expressions that may offend other users; 7. Refrain from engaging in socially unacceptable acts; 8. Perform all necessary actions to ensure account protection. ​ ​ ​ Article 5 (Fraud and Cash Transactions) a. Fraud 1. As used herein, “fraud” refers to an act of gaining unfair profit by deceiving other users, using a system (such as chatting, transaction, mail, memo, gift, etc.) within a game. Such an act disrupts game play, depriving users of game experience. Such acts are punishable by law and will be met with severe punishment. b. Cash transaction 1. All data about characters, items, and in-game currency used in a game are our property as stated in relevant terms and conditions. Users have the sole right to use them and may buy, sell, or exchange items and in-game currency, etc. with other users within the operating parameters of game play. 2. Cash transaction of items and in-game currency created without permission through the manipulation of system errors, bugs, or illegal programs are prohibited. Users clearly engaging in such transactions involving cash, names, and postings judged to be associated with such cash transactions or acts of commercial advertisement and chatting intended for an individual’s benefit that is unrelated with game play, may be subject to Service use restriction. 3. This cash transaction-related provision applies also to the exchange of the following non-cash items: goods with property value or characters, items, and in-game currency used in other games. 4. All responsibilities for cash transactions shall lie with the user. ​ ​ ​ Article 6 (Inappropriate Behavior) a. As games are meant to be enjoyed by all users, inappropriate behavior during game play is strictly prohibited. “Inappropriate behavior” refers to an act intended to interrupt or do harm to another user’s game, within a game, on related websites, community pages, etc. b. Mojitogames will continue to strive to block posts or images falling under the category of inappropriate behavior from appearing on the Mojitogames site bulletin board or community. Please report any such instances immediately to customer support. ​ ​ ​ Article 7 (Payment Cancellation) a. Once the customer has paid, all fees will not be refunded unless otherwise directed by us or if we have intentional or gross negligence. The same is true of cases where the communication service you are using and the Internet access service is not available due to a failure or interruption. b. Where a minor (a person under 18) has made payment without the consent of a legal agent, the legal guardian may cancel payment; however, payment cancellation shall not be accepted where payment is made within the scope of property, whose disposition has been granted by the legal guardian, or where the report made by the minor is found to be false. A Service purchaser is considered a minor based on records concerning the registered person associated with the terminal or payment means. Mojitogames may ask for the submittal of a document proving one’s being a minor or a minor’s legal guardian when necessary. ​ ​ ​ Article 8 (Service Use Prohibition) a. Game use in violation of relevant terms and conditions, this Operation Policy, the law, established social morals and customs, or social order, may lead to immediate action in order to ensure the protection of other users. Mojitogames may also prohibit such users from game access, chatting, the use of provided Services, game-related brand websites, the Mojitogames website, or community page access based on the following provisions in the table below. Such action will be determined upon the purpose of the act perpetrated, relevant facts, degree of intent, degree of situation, its impact on the game, history of delinquency, etc. Mojitogames will respond attentively to objections raised by those affected by actions and measures taken. b. Table for criteria for service use prohibition ※ The period and method of our Service use prohibition may differ, depending on the level of impact of an offense during game play and the frequency of violation. ※ “Warning” may be given in various forms including mail, text message, prohibition of chatting, forced ending of a game, etc. Warning takes effect regardless of whether the offender has recognized it or not. ※ Service use prohibition may apply to repeated offenses. ※ An offense such as using an illegal program, dishonest use of another person’s account (or ID), and disclosure of another person’s personal information is subject to Service use prohibition and punishable by law. ※ Unfair profit (e.g. goods within a game or experience) gained through system abuse through bug manipulation or abnormal play may be recollected or deducted from what Mojitogames owes to the offender and may be recollected in the form of other goods with corresponding value. ※ Items, goods and experience obtained directly or indirectly through the inappropriate use of game services or an open market store will be all recollected or deleted. Where recollection is unavailable due to relocation or damage, the character may be deleted or game data may be reset. ※ Dishonest use of a process provided by us or an open market store punishable under the law. ※ A person subject to Service use prohibition due to violation of this Operation Policy may be excluded from contests or event drawings. ※ Mojitogames are not responsible for any result occurring due to the inability to access a game during Service use prohibition period. c. Please contact customer support or send an email to support@Mojitogames.com to submit an objection regarding limited access or to inquire as to the reason. Once a month of implemented limited access has passed, all data pertaining to the grounds for limited access become expired, resulting in the inability to raise an objection. ​ ​ Article 9 (Rehabilitation) a. Where an item or in-game currency is lost or altered due to a reason attributable to us or a technical error, Mojitogames will strive to recover it promptly; however, it may not be possible where the item or in-game currency that the user reports as lost does not exist within the game or where Mojitogames cannot find objective data. b. Mojitogames will not be responsible for the loss of an item or in-game currency caused by carelessness or willful misconduct or the user’s unfamiliarity with the relevant terms and conditions, this Operation Policy, and other notices stated by the Company. c. The following statements include important notes for users when they request for recovery. Please be fully aware of these items in order to prevent loss during such requests: 1. Where requests for recovery are found false, user may be subject to a punitive measure such as our Service use prohibition; 2. A request for recovery shall be made directly by the relevant user. 3. A request for recovery of an item or in-game currency shall be made within a period of 7 (seven) days. Mojitogames cannot ascertain the relevant content after the elapse of said period; 4. Recovery requests are handled in the order they are received. ​ ​ Article 10 (Complaints Handling and Consulting Policy) a. Please contact customer support or send an email to support@Mojitogames.com to submit your inquiries or complaints about a game. Mojitogames will provide prompt response to inquiries or complaints. b. Mojitogames will always value users’ opinions, keeping in mind that such input initiates further development and optimal services. c. Mojitogames will become involved ourselves in private disputes between users; however, Mojitogames may act as a mediator or put restrictions based on this Operation Policy where it is judged that the content of dispute between users is relevant for operational game play such issues concerning the disturbance of game play, the law, public order or established social morals and good customs. This Operation Policy is part of our effort to optimize game experience. Users are kindly asked to familiarize themselves with this Operation Policy lest they are inconvenienced or suffer problematic Service use. ​ ​ Article 11 (Personal Information) a. All responsibilities for using the account (ID) lie primarily with users themselves. Mojitogames do not accept users sharing their personal information or their account (ID) or their unauthorized transfer or transaction of the said with others. Mojitogames will not help users with problems including fraud or the like caused by what is stated in the aforementioned sentence. b. If user attempts to engage in cash or similar transactions involving one’s account (ID), characters, goods or items, the right to Service use shall be forfeited. c. User may better protect personal information by periodically changing the password for their account (ID). d. Be particularly careful not to be a victim of fraud using character names similar to yours or GM names or acquaintance with you in the course of the transaction or relocation of an item or goods. Mojitogames does not take responsibility for such matters arisen from personal negligence. Additional Rules This Operation Policy shall be implemented on January 14, 2020

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